p77pp's Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how your information is collected, stored, and used.
Welcome to p77pp. Your privacy is our top priority. This privacy policy describes how p77pp collects, stores, and uses your personal information. Please read this policy in full before using our platform.
By using our services, you are agreeing to the terms described in this privacy policy. If you do not agree with these terms, please refrain from using our platform.
p77pp is a safe and reliable online betting and casino platform for users in Bangladesh. We use SSL encryption technology to keep all your information secure and we never sell your personal information to third parties.
Data Collection and Types
1.1 Personal Identification Information
When you register with p77pp or use our services, we may collect the following personal information:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport number (for identity verification)
- Bank account or mobile wallet information (bKash, Nagad, Rocket, Upay)
- Address and country of residence
We collect this information solely for the purpose of managing your account, verifying your identity, and ensuring secure transactions.
1.2 Technical and Usage Information
Some technical information may be collected automatically when you visit our website, such as:
- IP address and device type
- Browser type and version
- Operating system information
- Traffic source and browsing behavior
- Cookies and session data
- Pages you visited and time spent on them
1.3 Financial Transaction Information
During deposit and withdrawal processes, we retain records of financial transactions. This includes the amount, date, method, and transaction reference number. The minimum deposit on our platform is ৳300 and the minimum withdrawal is ৳800 — this information is also stored securely.
Purpose of Data Use
Account Management
We use your information to create, manage, and secure your p77pp account. This includes login verification, password recovery, and identity verification.
Transaction Processing
Your financial information is needed to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are typically processed within 15 minutes to 2 hours.
Customer Support
Our 24/7 live chat support team verifies your account information to resolve your issues quickly. This ensures safe service delivery.
Service Improvement
By analyzing your usage patterns, we improve our platform to make it more refined and user-friendly. No personal identity is revealed in this analysis.
Promotional Communications
With your consent, we may send you notifications about bonus offers, promotions, and important updates. You can opt out of these notifications at any time.
Legal Obligations
We retain and verify certain information to comply with responsible gambling policies, prevent fraud, and meet applicable legal requirements.
Cookies Policy
3.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. p77pp uses cookies for the following purposes:
- To keep your login session active and secure
- To remember your preferred language and settings
- To analyze website performance
- To detect fraudulent activity
- To display relevant promotional content to you
3.2 Cookie Controls
You can disable cookies by changing your browser settings. Please note that disabling cookies may cause some features of our platform to not work properly. We use cookies that are necessary for our core functionality, which improve your experience.
Data Sharing with Third Parties
4.1 What We Do Not Do
p77pp never sells your personal information to third parties for marketing or advertising purposes. Your privacy is central to our business values.
4.2 Limited Sharing Situations
We may share information with third parties only in the following situations:
- Payment processors: To process transactions with bKash, Nagad, Rocket, Upay, and banking services.
- Identity verification services: As part of the KYC process to confirm your age and identity.
- Legal authorities: We may be required to provide information to comply with applicable law or in response to a legal order.
- Fraud prevention: To detect and prevent fraudulent activity.
- Business transfers: In the event of a company merger or acquisition, the new owner will be bound by the same privacy policy.
In all of the above cases, we share only the minimum necessary information and ensure that third parties also adhere to appropriate security measures.
Data Security Measures
5.1 Technical Security
p77pp uses industry-standard technology to protect your information:
- SSL Encryption: All data transfers on our platform are encrypted using SSL (Secure Sockets Layer) technology.
- Two-factor authentication: We use verification methods to add an extra layer of security to your account.
- Secure servers: Our servers are housed in secure data centers and undergo regular security audits.
- Firewall and antivirus: Advanced security software is used to protect our systems from unauthorized access.
5.2 Employee Access Controls
Only employees who need access to your personal information to carry out their responsibilities are granted it. All employees are bound by strict confidentiality agreements and receive regular data protection training.
5.3 Handling Security Breaches
In the event of a security breach, we will take immediate necessary action and notify you in a timely manner. We always uphold a policy of transparency and are committed to being honest with our users.
Data Retention Period
p77pp retains your personal information for as long as:
- Your account remains active
- The information is needed to provide our services
- Retention is required to meet legal obligations
Even after you close your account, some information may be retained for a specified period as required by law. Once that period ends, we securely delete or anonymize your personal information.
Financial transaction records may be retained for an extended period for fraud prevention and legal compliance, but this data is always encrypted and secured.
Your Data Rights
As a user of p77pp, you have the following rights:
Right to Access
You may request a copy of the information we hold about you at any time. We will provide it to you within a reasonable timeframe.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected. Maintaining accurate information is important for both you and us.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Opt Out of Promotional Communications
You may request to stop receiving promotional emails or notifications at any time. Only essential account-related communications will continue.
7.1 How to Exercise Your Rights
To exercise any of your data rights, please contact us. We will respond within a reasonable timeframe after receiving your request and will always cooperate to ensure your rights are upheld.
Privacy Protection for Minors
Age Verification Policy
p77pp strictly prohibits our services for anyone under the age of 21. We take age verification steps at registration and do not intentionally collect any information from anyone under 21.
If we become aware that information from a minor has been stored with us, we will immediately delete that information and close the associated account.
If a parent or guardian suspects their child is using our platform, please contact us.
Policy Changes and Updates
p77pp may update this privacy policy from time to time. If significant changes are made to the policy, we will:
- Publish a notice on our website
- Notify registered users by email
- Update the "Last updated" date at the top of the page
Continued use of our services after changes are published will be taken as your agreement to the updated policy. We therefore encourage you to visit this page regularly.
Privacy Contact
Contact the Privacy Team
If you have any questions, concerns, or requests about this privacy policy, please contact us:
We usually respond to your request within business days. For urgent matters, please contact us via live chat.
Related Policies
Our privacy policy is linked to our other policies. You are requested to also read the following pages:
- Terms & Conditions — Terms of use for the service
- Responsible Gaming — Guidelines for safe gambling practices
- About Us — Details about p77pp